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Acceptable Use Policy

Our services are provided for lawful purposes only. This policy outlines prohibited activities and our expectations for responsible use of our hosting and web services.

1. Introduction

This Acceptable Use Policy (“AUP”) governs your use of services provided by Korerium LLC (“Korerium,” “we,” “us,” or “our”). This policy applies to all clients and users of our managed hosting, web design, domain management, and related services.

By using our services, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account without notice or refund.

2. Prohibited Activities

You may not use our services for any unlawful, harmful, or abusive purposes. The following activities are strictly prohibited:

2.1 Illegal Activities

  • Any activity that violates local, state, federal, or international laws or regulations
  • Distributing, promoting, or facilitating illegal goods or services
  • Copyright, trademark, or intellectual property infringement
  • Fraud, identity theft, or financial scams
  • Child exploitation or abuse of any kind
  • Distribution of controlled substances or illegal drugs
  • Money laundering or terrorist financing

2.2 Harmful or Malicious Content

  • Distributing malware, viruses, trojans, ransomware, or other malicious code
  • Hosting or distributing hacking tools, exploits, or vulnerability scanners
  • Launching attacks on other systems, networks, or websites
  • Attempting to gain unauthorized access to any system, network, or account
  • Distributed Denial of Service (DDoS) attacks or participation in botnets
  • Port scanning, network probing, or security testing without authorization

2.3 Spam and Unsolicited Communications

  • Sending unsolicited bulk email (spam) or text messages
  • Operating email lists without proper opt-in procedures
  • Harvesting email addresses or contact information without consent
  • Using purchased or rented email lists
  • Spoofing email headers or forging sender information
  • Operating websites that promote or facilitate spam activities

2.4 Abusive or Harmful Content

  • Content that promotes violence, terrorism, or hate speech
  • Harassment, threats, or intimidation of individuals or groups
  • Defamation, libel, or intentionally false information
  • Content that exploits, harms, or endangers minors
  • Promotion of self-harm or suicide
  • Excessive profanity or obscene content without age restrictions

2.5 Phishing and Deceptive Practices

  • Phishing websites or communications designed to steal credentials or personal information
  • Impersonating individuals, businesses, or organizations
  • Creating fake or misleading websites
  • Operating pyramid schemes, multi-level marketing scams, or similar fraudulent schemes
  • Deceptive advertising or false claims

2.6 Adult and Sexually Explicit Content

  • Pornography or sexually explicit material (unless specifically authorized in writing)
  • Adult entertainment services or escort services
  • Any content involving minors in a sexual context

Note: We do not provide hosting for adult content websites. Contact us if you have questions about content restrictions.

2.7 Excessive Resource Usage

  • Using excessive server resources that negatively impact other clients
  • Running resource-intensive applications without prior approval
  • Cryptocurrency mining or similar activities that consume excessive CPU or bandwidth
  • Operating file-sharing or torrent services
  • Storing or distributing large media files unrelated to your website’s purpose
  • Running proxy services or VPN services without authorization

2.8 Copyright and Intellectual Property Violations

  • Hosting or distributing pirated software, music, movies, or other copyrighted content
  • Operating websites that facilitate copyright infringement
  • Using licensed software, images, or content without proper authorization
  • Violating trademark rights or passing off goods or services as those of another

2.9 Other Prohibited Activities

  • Operating gambling websites or online casinos (unless properly licensed)
  • Selling counterfeit goods or services
  • Violating privacy laws or regulations (GDPR, CCPA, etc.)
  • Interfering with or disrupting our infrastructure or other clients’ services
  • Reselling our services without written authorization
  • Using our services to compete directly with our business

3. Content Responsibilities

You are solely responsible for all content hosted on your account, including:

  • Ensuring all content complies with applicable laws and regulations
  • Obtaining necessary licenses, permissions, and rights for your content
  • Maintaining accurate and appropriate content on your website
  • Promptly removing any content that violates this AUP or applicable law
  • Responding to legal notices, DMCA takedown requests, or abuse complaints

4. Security Obligations

You are responsible for maintaining the security of your account and website:

  • Use strong, unique passwords and change them regularly
  • Keep all software, plugins, and themes updated
  • Install and maintain appropriate security measures
  • Monitor your account for unauthorized access or suspicious activity
  • Promptly report security incidents or vulnerabilities to us
  • Do not share your account credentials with unauthorized individuals

5. Compliance with Laws

You must comply with all applicable laws and regulations, including but not limited to:

  • Privacy laws (GDPR, CCPA, and other data protection regulations)
  • Copyright and intellectual property laws
  • Anti-spam laws (CAN-SPAM Act, CASL, etc.)
  • Consumer protection laws
  • Industry-specific regulations applicable to your business

6. Reporting Violations

If you become aware of any violations of this AUP, please report them to us immediately at:

Email: admin@korerium.com
Subject: AUP Violation Report

Please include as much detail as possible, including URLs, screenshots, email headers, or other relevant evidence.

7. Investigation and Enforcement

We reserve the right to investigate suspected violations of this AUP. Our enforcement actions may include:

7.1 Investigation

  • Reviewing account activity, content, and usage patterns
  • Requesting information or clarification from you
  • Cooperating with law enforcement or regulatory authorities

7.2 Enforcement Actions

  • Issuing warnings or requiring corrective action
  • Suspending specific features or limiting account access
  • Removing or disabling prohibited content
  • Suspending your account temporarily
  • Terminating your account permanently without refund
  • Reporting violations to appropriate authorities
  • Pursuing legal action to recover damages or obtain injunctive relief

7.3 Emergency Actions

We may take immediate action without prior notice if:

  • Your account poses an immediate security threat
  • Your activities are causing harm to our infrastructure or other clients
  • We receive legal orders or law enforcement requests
  • Your activities involve child exploitation, terrorism, or other serious crimes

8. DMCA and Copyright Complaints

We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe your copyright has been infringed, please send a notice to:

Email: dmca@korerium.com

Your notice must include:

  • Identification of the copyrighted work claimed to be infringed
  • Identification of the infringing material and its location
  • Your contact information (name, address, phone, email)
  • A statement of good faith belief that the use is not authorized
  • A statement that the information is accurate and you are authorized to act
  • Your physical or electronic signature

We will respond to valid DMCA notices in accordance with applicable law.

9. No Monitoring Obligation

While we reserve the right to monitor content and activity on our services, we are not obligated to do so. We do not pre-screen content and are not responsible for content posted by our clients.

However, we will respond to valid complaints and enforce this AUP when violations are brought to our attention.

10. Cooperation with Authorities

We cooperate with law enforcement and regulatory authorities when legally required. We may disclose account information or content in response to:

  • Valid subpoenas or court orders
  • Search warrants
  • Emergency requests involving imminent harm or danger
  • National security requests

11. Modifications to This Policy

We reserve the right to modify this Acceptable Use Policy at any time. Changes will be effective immediately upon posting to our website. We will notify you of material changes via email or account notification.

Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

12. No Waiver

Our failure to enforce any provision of this AUP does not constitute a waiver of that provision or our right to enforce it in the future.

13. Questions and Contact

If you have questions about this Acceptable Use Policy or need clarification about whether a specific use is permitted, please contact us:

Korerium LLC
Email: admin@korerium.com
Phone: +1 985.788.5644

We are committed to maintaining a safe, secure, and lawful hosting environment for all our clients.