Privacy Policy
1. Introduction
Korerium LLC (“Korerium,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We collect several types of information to provide and improve our services.
2.1 Information You Provide
When you register for an account, purchase services, or contact us, you may provide:
- Name and contact information (email address, phone number, mailing address)
- Billing and payment information (credit card details, billing address)
- Account credentials (username, password)
- Business or organization information
- Communications with our support team
- Any other information you choose to provide
2.2 Information Collected Automatically
When you use our services, we automatically collect certain information:
- Log data (IP address, browser type, operating system, access times)
- Device information (device type, unique device identifiers)
- Usage data (pages visited, features used, actions taken)
- Cookies and similar tracking technologies
- Server and website performance data
2.3 Information from Third Parties
We may receive information from third-party services you use in connection with our services, such as domain registrars, payment processors, or email service providers.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our hosting and web design services
- Process payments and manage billing
- Communicate with you about your account, services, and support requests
- Send important notices about service changes, maintenance, or security issues
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Service
- Perform backups and ensure business continuity
- Send marketing communications (with your consent, where required)
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors (for billing and transactions)
- Domain registrars (for domain registration and management)
- Email service providers (for email hosting and delivery)
- Cloud infrastructure providers (for hosting and storage)
- Analytics providers (for usage analysis)
- Customer support tools
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- To comply with legal obligations
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing
- To protect the personal safety of users or the public
- To respond to court orders, subpoenas, or legal processes
4.3 Business Transfers
If Korerium is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you terminate your account, we will retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your personal information.
Backups containing your information may be retained for up to 90 days after account termination for disaster recovery purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure with firewall protection
- Regular security monitoring and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Regular backups to prevent data loss
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and improve our services.
7.1 Types of Cookies We Use
- Essential Cookies: Required for our services to function properly
- Performance Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Collect information about website usage and performance
7.2 Your Cookie Choices
Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our services.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.
8.2 Correction
You have the right to request that we correct inaccurate or incomplete personal information.
8.3 Deletion
You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes).
8.4 Objection and Restriction
You have the right to object to or request restriction of certain processing of your personal information.
8.5 Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
8.6 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
11. Third-Party Links and Services
Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt out of the sale of your personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information in Section 14.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top of this page. We may also send you an email notification if the changes are significant.
Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Korerium LLC
Email: admin@korerium.com
Phone: +1 985.788.5644
We are committed to resolving any privacy concerns you may have in a timely and respectful manner.